Internship - Reception and Customer Service in a Hotel - Shanghai

Responsibilities

Our internships will mainly get an insight of the processes within hotel management and administration.

• Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources
• Responsible for hotel reservations, transportation arrangements such as car rentals, limo services, catering
• Provides delivery and pricing information, processes orders, prepares cash reports 

Requirements

• Very good English knowledge
• Basic Mandarin knowledge is preferred
• Educational background in Hotel
• Motivation, working in team
• Multitasking

Salary: -

Start: flexible

Duration: min. 2 months

Field: Hotel, Tourism

Location: Shanghai, China

Category: Internship

Working hour is 8am to 5pm from Monday to Friday.